Career & Practice

Auditors Fear Powerful People More Than They Fear Regulators: The Café Coffee Day Audit Story

CA Ravi Taori with the headline Auditors fear powerful people more than they fear regulators, an audit file under a powerful man's shadow

Auditors fear powerful people more than they fear regulators.

Here is a ₹3,535 crore fraud.

Every year, the company’s accounts were audited.
Every year, the auditor said they were “true and fair”.

Then, in July 2019, the founder passed away.

The board appointed a retired CBI officer to go through the books.

He found a hole of ₹3,535 crore.

The money was not stolen by outsiders. It was not lost in business.

It had quietly moved out of seven group companies into one single company.

And who owned that company?

The founder’s own family. 91.75% of it.

In simple words: the group’s money had gone to the promoter family’s own company.

The company we are talking about?

Café Coffee Day, India’s biggest café chain. Its founder, V.G. Siddhartha. The family company that received the money, Mysore Amalgamated Coffee Estates (MACEL).

So one question was left.

Where was the auditor?

In January 2023, SEBI (the market regulator) fined Coffee Day ₹26 crore. It said the money had reached the personal accounts of the founder, his family and related entities. By September 2022, only about ₹111 crore had come back.

Then NFRA (the regulator of company auditors) opened the FY 2018-19 audit file.

What it found was worse.

Loans of ₹2,226 crore to MACEL were shown as “advances”, far bigger than any purchases. Nobody questioned them.
The auditors relied heavily on the subsidiaries’ audits, where most of the money moved.
Audit working papers were changed even after the report was signed.

The price: a ₹10 crore penalty on the audit firm. The engagement partner fined ₹50 lakh and barred for 10 years. A second partner, ₹25 lakh and 5 years.

NFRA did not say why the questions were never asked.

But I will say what I believe.

When the client is powerful, the audit becomes polite.

The promoter sits across the table every year. The regulator comes once in ten years. The promoter decides the next appointment and the next fee.

So the hard question slowly turns into “let’s not disturb him”.

And the first person to see the problem is rarely the partner. It is the article who notices a huge “advance” to a promoter company and thinks, “Who am I to question him?”

If you are that person, remember three things:
1. Have the spine to ask tough questions, politely.
2. Always ask the intention of every transaction, and expect a logic that makes sense.
3. Escalate the issue to the highest level, in writing.

That one tough question can save the future of many professionals, and the jobs of thousands of employees.

That is exactly why we have the principle of professional skepticism: to stay alert and keep a questioning mind, however powerful the client.

A powerful client can cost a CA one engagement.
A soft audit can cost a CA the right to sign for ten years.

The regulator comes late.
But it always comes.

Were you ever intimidated by a powerful client during an audit? Share your experience in the comments below, without names.

About CA Ravi Taori

CA Ravi Taori is the founder of AuditGuru and has taught Audit - and nothing else - since 2007, to CA Inter and CA Final students. AIR 45 in CA Inter. Three years of article training in statutory audit at PricewaterhouseCoopers (PwC), Mumbai. Author of the Bhaskar, Titanium, PARAM, FADU and MCQ book series. Eight of his students have placed in the All India Top 20. He also mentors CA Foundation, Inter and Final students one to one through the AuditGuru mentorship programme.